Terms of service
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our services.
2. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated, and continued use after the effective date constitutes acceptance of the revised Terms.
3. Privacy
We collect and process personal data in accordance with our Privacy Policy. Your data will be processed lawfully, transparently, and only for legitimate purposes. We will not share your data with third parties except as described in our policy or as required by law.
4. Eligibility
You must be at least 16 years of age to create an account. If you are under 18, you may need parental or guardian consent as required by applicable law.
5. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account. Notify us immediately of any unauthorized use.
6. Purchases and Payments
Prices are stated in GBP unless otherwise indicated. Charges are processed at the time of purchase. If a payment is declined, we may suspend or cancel the order.
7. Shipping and Delivery
We ship to the regions specified on our site. Dispatch times are estimates and may vary. Where available, tracking information will be provided.
8. Returns and Refunds
Our Returns and Refunds Policy governs all refunds and exchanges. Please refer to the policy for eligibility criteria, timeframes, and conditions.
9. Intellectual Property
All content, branding, and software are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
10. User Content
You are responsible for the content you post. We may remove content that violates these Terms, infringes rights, or is unlawful.
11. Prohibited Activities
You may not misuse our services, infringe third-party rights, disseminate malware, engage in fraudulent activity, or interfere with our systems.
12. Disclaimers
Our services are provided on an “as is” and “as available” basis. We do not warrant that the services will be uninterrupted, error-free, or free from viruses.
13. Limitation of Liability
To the maximum extent permitted by law, our liability is limited to direct damages and may not exceed the amount paid for the relevant service. We are not liable for indirect, incidental, or consequential damages.
14. Indemnification
You agree to indemnify and hold us harmless from claims arising from your use of the services, violation of these Terms, or infringement of rights.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom.
16. Termination
We may suspend or terminate your access for violations of these Terms or for other lawful reasons. Upon termination, your right to use the services ends, and certain restrictions and obligations may survive.
17. Changes to Services
We may modify, suspend, or discontinue features or services at our discretion, with or without notice.
18. Contact Information
For questions or concerns regarding these Terms, please contact our support team. We aim to respond within 24 hours during business days.